A 24/7 admissions line that never misses a lead
Mirakash answers every admissions call and chat around the clock — qualifying enquiries, routing hot leads to the right counsellor, booking callbacks, and handling student-services questions, grounded in your prospectus. From first enquiry to booked callback, on one platform. Every enquiry answered. Every hot lead routed.
Admissions · Student services · Voice · Chat · Qualify · Callbacks
Answer, qualify, route, and book
An admissions line is more than a phone that rings. Mirakash answers the enquiry, qualifies the lead, routes it to the right counsellor, and books the callback — the same agent covering prospects and current students alike.
24/7 admissions line
Prospective students call at any hour and get answers on courses, fees, deadlines, and requirements — grounded in your prospectus, day or night.
Lead qualification & routing
The agent qualifies each enquiry against your criteria and routes hot leads to the right counsellor or campus — cold ones get nurtured, not dropped.
Student services
Current students get timetable, results, fee, and enrolment answers over chat or phone, so the front office isn't buried in repeat questions.
Callback booking
When a human is the right next step, the agent books a callback straight into a counsellor's calendar, with the enquiry summarised.
Your words, not ours
Mirakash ships a small set of building blocks. Configure them to how admissions actually talks — an enquiry is a conversation, a qualify-and-route is a workflow, the prospectus is your knowledge base. No forked build.
One agent across every campus and program
Nest campuses under one institution and programs under each campus — the admissions agent answers for all of them, routing each enquiry to the right counsellor by campus and course. Volume rolls up, and every campus sees only its own enquiries.
- ✓Institution → campus / branch → department / program
- ✓Enquiries routed to the right counsellor by campus and course
- ✓Per-campus scoping enforced server-side, not in the UI
Know what every answered call costs
See what round-the-clock coverage costs: the STT, LLM, TTS, and transport minutes itemize per call, roll up per campus and per day, and set against the cost of staffing the phones 24/7. Every accrual lands on an auditable ledger.
- ✓Itemized STT, LLM, TTS, and transport cost per call
- ✓Rolled up per campus, per program, and per day
- ✓Set against the cost of round-the-clock human coverage
What it looks like day to day
The same surfaces that run any Mirakash agent, mapped to admissions: a review queue for every call, a console per campus, and admissions metrics for every branch.
Enquiry review queue
Every call and chat lands in a queue with its transcript and an LLM-judge score, so QA can hear the ones that matter.
Callback booking
The agent books callbacks straight into a counsellor's calendar the moment a lead qualifies, with the enquiry summarised.
Admissions metrics
Enquiries, qualified leads, and booked callbacks rendered per campus and per program — each scoped to its own branch.
One queue for every enquiry
Every call and chat the agent handles lands on a shared review board — transcript, qualification outcome, and QA score. Your admissions team works the flagged ones; each counsellor sees only their own campus, enforced in the data layer, not the UI.
- ✓Every enquiry scored and queued for review
- ✓Handled by the agent across campuses and programs
- ✓Strict per-counsellor, per-campus enquiry isolation
A branded console for every campus
Each campus carries its own theme, logo, and custom domain — resolved only for verified hosts, so branding never widens access. Same platform, its front door, its enquiries.
- ✓White-label console per campus, on its own domain
- ✓Work the review queue, book callbacks, track metrics
- ✓Verified-domain isolation — branding never leaks data
Admissions metrics for every branch
Turn the conversation stream into insight. Define custom metrics — enquiries answered, leads qualified, callbacks booked, containment — and compose dashboards rendered at whatever campus or program level you choose.
- ✓Operator-defined metrics over every enquiry event
- ✓Answered, qualified, booked, and containment widgets
- ✓Rendered per campus and program, with a hard leak guard
What a 24/7 admissions line delivers
Ready to put an AI agent on every call?
Book a walkthrough and see the voice pipeline, telephony, workflows, QA, and human handoff working together — on one platform.