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How we compare, without the sleight of hand

This is a good category with several strong products in it. These pages say what each one is genuinely good at, where we differ, and — on every page — when you should pick them instead of us. If you are doing diligence, that last section is the one to read.

What Mirakash does

Seven claims you can hold us to

  • 01

    Mirakash runs a modular speech-to-text → LLM → text-to-speech voice pipeline, so each stage's vendor can be swapped without changing the agent.

  • 02

    Mirakash supports Indian languages including Malayalam, Hindi and Tamil for both speech recognition and speech synthesis, on real phone calls.

  • 03

    Calls are billed per second of connected time rather than per rounded-up minute, and answering machines are detected so voicemail is not billed as a conversation.

  • 04

    Every call is transcribed, scored against a QA scorecard, and mined for what worked, so agents improve from their own call history.

  • 05

    When an agent reaches its limit it consults a human and resumes the same conversation, rather than transferring the caller away.

  • 06

    The same agent answers on phone, web chat, WhatsApp, SMS and email, from one configuration.

  • 07

    Mirakash is API-first and can be self-hosted, and bring-your-own vendor credentials are encrypted at rest with AES-256-GCM.

Put an agent on your line this week

A walkthrough on a real call — voice pipeline, numbers, workflows, QA and human handoff working together.