Two ways to pay. You pick the one that fits
Mirakash is usage-based. Pay per voice minute your agent is on a call, or per conversation it actually resolves. Both are metered, to the cent, from real call and conversation events — you choose the model, and you can see every unit.
Per-minute · Per-resolution · Per-message · Platform fee · Numbers · Human handoff · Metered · Committed-use
Pick per-minute or per-resolution — metered either way
Each is a meter the platform reads from live call and chat events, not a number you estimate. Voice, chat, telephony, and handoff each bill on their own unit — reconciled every cycle.
Showing Rest of world · billed in USD · local taxes where they applyFull rate card
Per-minute voice
rate × talk minutes
From $0.12 a minute, billed only while the agent is on a live call.
Per-resolution
flat fee per resolved chat
About $0.85 each time the agent resolves a conversation end to end.
Platform fee
monthly floor
A $99 / mo base that covers the workspace, builder, and always-on runtime.
Per-message chat
$0.05 per message
Web, WhatsApp, SMS, and email messages bill far cheaper than voice.
Human handoff
per escalation seat
Pay for live-agent seats only when a conversation escalates to a person.
Telephony & numbers
pass-through per number
Numbers and carrier minutes are metered and passed through — at cost · varies by destination.
Committed-use
lower rate for volume
Commit to monthly minutes or resolutions for a discounted unit rate.
Metered add-ons
per unit, as used
Connectors, knowledge indexing, and premium voices bill by the unit — premium voice is +$0.05 / min.
Set your rate without code
Choose per-minute or per-resolution, set the rate and monthly floor, scope it to a workspace or a single agent, and add caps and pass-throughs. A live preview shows the estimated monthly cost before you commit.
- Model + rate, resolved from your plan
- Scope by workspace, agent, or channel
- Caps, floors, and pass-through telephony
- Meters read real events — call.ended, conversation.resolved
Bring your numbers, pay for the minutes
Provision phone numbers per workspace on Twilio, or bring your own. Every minute is metered from the live call, telephony is passed through at carrier cost, and it all rolls into one usage invoice.
- Local & toll-free numbers, provisioned per workspace
- Carrier minutes metered from real calls
- BYO number or managed subaccount
- Telephony passed through — no markup games
The same platform, whatever your agent handles
Mirakash isn't only for support. An agent can qualify leads, book appointments, chase orders, or answer accounts — and each picks the pricing model that fits its work.
Customer support
Per-resolution ~$0.85
Pay only when the agent resolves a ticket end to end, humans excluded.
Ecommerce & orders
Per-message chat
Order status and returns over web chat bill at $0.05 a message.
Appointments & booking
Per-resolution per booking
A flat fee each time the agent books or reschedules an appointment.
Logistics & dispatch
Per-minute voice
Outbound dispatch calls bill on talk minutes, from $0.12 a minute.
Banking & finance
Per-minute + handoff
Voice minutes plus a seat fee when a call escalates to a human.
Sales & qualification
Per-minute voice
Outbound qualification runs on talk time; connect rates you can see.
Honest meters, no surprises
Metered from real events, not estimates
Every minute, message, and resolution is recorded as an append-only usage entry in integer units — never a float, always reconcilable to the call or conversation it came from.
You only pay for outcomes that count
A resolution bills only when the agent actually closes the conversation; escalations to a human aren't double-charged, and telephony is passed through at carrier cost.
Put an agent on your line this week
A walkthrough on a real call — voice pipeline, numbers, workflows, QA and human handoff working together.