Omnichannel & web chat
A separate bot per channel is five bots to keep in sync
Customers reach you on phone, WhatsApp, SMS, email, and your website — and a different tool on each means five personas, five knowledge copies, and five things that drift apart. The web widget, worst of all, looks nothing like your brand.
What's in the box.Each one in the product today.
- 01
One agent, every channel
Run the same agent across phone, WhatsApp, SMS, email, and web chat — one persona, one knowledge base.
- 02
Embeddable web chat
Drop a white-labeled chat widget on your own domain; it carries your brand, not ours.
- 03
Per-workspace theming
Each workspace carries its own colors, logo, and voice — applied across its channels.
- 04
Verified-host security
The widget only loads on verified hosts, and API access is scoped to the same host.
A web widget that never becomes a security hole
The embeddable chat widget loads only on verified hosts, and the API's CORS layer grants the same verified host — so a widget on your domain reaches exactly its own workspace and nothing more.
- Workspace
- Riverside
- CORS
- —
- widget.js—
- verified host—
- CORS allow-origin—
- widget—
- starting…
The same brain across voice, messaging, and the web
Build an agent once and deploy it to phone, WhatsApp, SMS, email, and an embeddable web chat widget — one persona, one knowledge base, one set of tools behind every channel. The widget carries your brand on your own verified domain, with Mirakash invisible behind it.
- Persona
- one
- Knowledge
- one base
- PhoneLive
- WhatsAppLive
- SMSLive
- EmailLive
- Web chatLive
- starting…
Explore the platform.
It works with the rest of Mirakash. Here is what connects to it.
- Security & multi-tenancyRole-based access, strict org isolation, and encrypted BYO credentials — by construction.
- Knowledge & RAGKnowledge bases with chunking, embeddings, and retrieval so agents answer from your own docs.
- API & connectorsServer actions and an API, real env-gated connectors, {{VAR}} interpolation, and agent tools that call your endpoints.
- Use casesA real conversation for six desks, start to finish.
- SecurityRoles, redaction, retention and the audit trail.
- PricingPer minute or per resolution, and what each includes.