Omnichannel & web chat

Meet customers on every channel with one agent, not five. Mirakash runs the same agent across phone, WhatsApp, SMS, email, and an embeddable, white-labeled web chat widget on your own domain — with per-workspace theming and verified-host isolation so each deployment stays its own.

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Your brand · your domain · one agent across web chat, SMS & WhatsApp.
The problem

A separate bot per channel is five bots to keep in sync

Customers reach you on phone, WhatsApp, SMS, email, and your website — and a different tool on each means five personas, five knowledge copies, and five things that drift apart. The web widget, worst of all, looks nothing like your brand.

How it works

The flow, end to end

01

Build once

Configure the agent — persona, knowledge, tools — a single time.

02

Deploy anywhere

Attach it to phone, WhatsApp, SMS, email, or the web chat widget.

03

Brand it

Theme the web widget with your colors and logo and embed it on your domain.

04

Isolate

Only verified hosts load the widget, and API grants match the same host.

Capabilities

What's in the box

One agent, every channel

Run the same agent across phone, WhatsApp, SMS, email, and web chat — one persona, one knowledge base.

Embeddable web chat

Drop a white-labeled chat widget on your own domain; it carries your brand, not ours.

Per-workspace theming

Each workspace carries its own colors, logo, and voice — applied across its channels.

Verified-host security

The widget only loads on verified hosts, and API access is scoped to the same host.

Isolation by host

A web widget that never becomes a security hole

The embeddable chat widget loads only on verified hosts, and the API's CORS layer grants the same verified host — so a widget on your domain reaches exactly its own workspace and nothing more.

  • Verified-host resolution before the widget loads
  • CORS origin allowlist matches verified widget hosts
  • Per-workspace theming, never shared across deployments
chat.northwind.com
Northwind Support
ChatOrdersHelpContactpowered by Mirakash
<1s
Avg reply
92%
Resolved
4
Channels
Live chat
Where's my order #1042?2:14Customer
Shipped today — arrives Friday.2:14AI
Perfect, thanks!2:15Customer
Your brand · your domain · one agent across web chat, SMS & WhatsApp.
One agent, everywhere

The same brain across voice, messaging, and the web

Build an agent once and deploy it to phone, WhatsApp, SMS, email, and an embeddable web chat widget — one persona, one knowledge base, one set of tools behind every channel. The widget carries your brand on your own verified domain, with Mirakash invisible behind it.

  • Phone, WhatsApp, SMS, email, and web chat from one agent
  • White-labeled widget on your own verified domain
  • Zero Mirakash branding on the customer experience
chat.northwind.com
Northwind Support
ChatOrdersHelpContactpowered by Mirakash
<1s
Avg reply
92%
Resolved
4
Channels
Live chat
Where's my order #1042?2:14Customer
Shipped today — arrives Friday.2:14AI
Perfect, thanks!2:15Customer
Your brand · your domain · one agent across web chat, SMS & WhatsApp.
5
channels served by one agent
0
unverified hosts load the widget
1
persona across every channel
0
Mirakash branding on the widget

Ready to put an AI agent on every call?

Book a walkthrough and see the voice pipeline, telephony, workflows, QA, and human handoff working together — on one platform.